Shipping policy

To help your order arrive as smoothly as possible, some items may ship separately depending on product type, supplier location, or packaging requirements. If your order arrives in multiple shipments, you will receive a tracking number for each package.

Where do you ship from?
We work with trusted supplier partners and distribution centers located across the United States.

How is shipping calculated?
Shipping rates are calculated at checkout based on carrier rates, delivery destination, item weight, and the products included in your order. Because some items ship from different supplier locations, shipping costs may vary depending on your order contents.

When will my order arrive?
Orders are typically prepared within 3 business days before shipment. Once shipped, standard delivery usually arrives within 3 to 4 business days depending on destination and carrier routing. Most orders arrive within approximately 6 to 7 business days total, although occasional carrier delays may affect delivery timing.

Will my order ship in more than one package?
Yes, some orders may arrive in multiple packages when products are fulfilled from different supplier locations or require separate packaging. Tracking details will be provided for each shipment.

Do I need to be present for delivery?
Most deliveries sent through standard carriers such as UPS, FedEx, or USPS do not require a signature unless specified by the carrier.

Do you ship to PO Boxes?
Some items can ship to PO Boxes, but larger products or oversized shipments may require a physical address. If an item in your order cannot be delivered to a PO Box, we will contact you before shipment.

If you have questions about shipping or delivery, please contact us at info@somaandsoilstudio.com.